Warranty Policy

At Nestorium, we stand behind the quality of our products. To ensure your peace of mind, we offer a 1-year limited warranty on all products purchased from our website. Please review the terms and conditions of our warranty policy below.

1. Warranty Coverage

Our warranty covers:

  • Defects in materials or workmanship under normal use.

  • Malfunctions or failures caused by manufacturing issues.

2. Warranty Period

The warranty period begins on the date of purchase and lasts for 1 year.

3. What Is Not Covered

The warranty does not cover:

  • Damage caused by misuse, abuse, or neglect.

  • Normal wear and tear.

  • Damage caused by unauthorized repairs or modifications.

  • Products purchased from unauthorized sellers.

4. How to Make a Warranty Claim

To make a warranty claim, follow these steps:

  1. Contact our customer service team at contact@nestorium.shop or +1 (407) 574-1956 to report the issue.

  2. Provide proof of purchase (order number or receipt) and a description of the problem.

  3. If the claim is approved, we will provide instructions for returning the product or arranging a replacement.

5. Replacement or Repair

If your product is found to be defective under the terms of this warranty, we will, at our discretion:

  • Repair the product.

  • Replace the product with a new or refurbished item.

  • Issue a refund for the purchase price.

6. Shipping Costs

We will cover the cost of shipping for warranty repairs or replacements. However, you are responsible for the initial shipping costs when returning the product to us.

7. Limitations

This warranty is non-transferable and applies only to the original purchaser. It does not affect your statutory rights under applicable consumer protection laws.

8. Questions?

If you have any questions about our Warranty Policy, please contact us at contact@nestorium.shop or +1 (407) 574-1956.